Privacy Policy

Effective Date: 11 May 2025

Welcome to Rockstone. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, place an order, or interact with us.

1. Who We Are

Rockstone is a UK-based fitness apparel brand, trading under the registered company Rockstone Fitness LTD.

Trading Name: Rockstone

Registered Company Name: Rockstone Fitness LTD

Registered Address: Unit 8, Cable Depot Workshop, London SE18 5NX

Email: info@rockstonetraining.com

2. What Information We Collect

We collect personal data in the following ways:

Information you provide to us:

Name
Email address
Shipping and billing addresses
Phone number
Payment details (processed securely via third-party providers)
Account login details (if you create an account)

Information we collect automatically:

IP address
Device type
Browser type
Pages you visit
How you interact with our website

Information from third parties:

Social media platforms (if you interact with us via social channels)
Payment processors and delivery partners

3. How We Use Your Information

We use your personal data to:

Process and fulfil your orders
Communicate with you about your orders, returns, and queries
Send marketing communications (only with your consent)
Improve our website, products, and services
Prevent fraudulent activity
Comply with legal obligations

4. Marketing Preferences

If you opt-in to receive marketing emails, we’ll send you news, offers, and product updates. You can unsubscribe at any time using the link in our emails or by contacting us directly.

5. How We Share Your Information

We only share your data when necessary to:

Process payments (e.g., with payment gateways)
Deliver your orders (e.g., with courier services)
Manage marketing services (e.g., email marketing platforms)
Comply with legal or regulatory obligations

We do not sell your personal information.

6. How We Protect Your Information

We take data security seriously. Your personal data is protected by appropriate technical and organisational measures, including:

SSL encryption on our website
Secure third-party payment processing
Restricted access to your data

7. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Object to or restrict certain uses of your data
Withdraw consent for marketing at any time

To exercise these rights, contact us at info@rockstonetraining.com

8. Cookies

Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings. For full details, please see our Cookie Policy.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any significant changes will be communicated via our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

Email: info@rockstonetraining.com